Rodent Stop Yelp Reviews
After a long and hard battle with nasty pests at my business, I finally decided to give in and call a professional. Shopped around a bit to compare prices and rodents stop came back with the best price whilst seeming to be the most professional and knowledgeable. The crew did a very thorough sweep and I couldn't be happier with my experience with them. They're already set up to take care of a rat problem at my parents house and I recommend them to anyone who needs help with rodent problems
No one wants a rat problem, but if you do, don't call anyone else. It's not cheap! I had several quotes some less, some more...but the fact is they will get the job done right and give you a lifetime warranty because they stand behind their work. It will save you money and headache in the long run. They know what they are doing.Most companies do not know what they are doing. they will leave out poison or just seal up openings and reinsulate your home and leave you with dead rats in your walls, to stink up your house and cost you money trying to find where they are hidden. The first thing they said was whatever you do don't leave out poison, they gave me the rationale and told me it's not a one day process. They told me they could take care of the problem. Unfortunately I had already had a pest company come out and leave out poison, so I did end up with a few left over rats that they found through numerous return inspections. It took several weeks but they told me , taking care of the problem isn't a one day thing,. I realized that the other cheaper companies were lying and only concerned about making money. It took a few weeks, but rodent stop kept coming back until they were gone.I can't tell you everyone is charming and super sweet in the office, they are direct but will do what they said they will do. What more can you ask for! Thank you Heather and rodent stop crew for everything!
I was saved by Rodent Stop. We had a Rat problem for years. It got worse. We tried two of the biggest extermination companies in LA. The problem got worse over time. They sent 1 person monthly. But, it's not enough. Finally, when the rats were in the bedroom my husband said call RS. They are an army, that comes out and does the job. They took the time to do the job right and the rats were gone. They responded to the problem quickly and professionally. I cannot thank them enough. I had PTSD, now I sleep well.
We are so glad we went with Rodentstop!!! They stand by their guarantee ---and come back to check the situation any time you need them to!Great family-run business. We are happy! Thanks, Rodentstop!:)
This team was incredible, responsive, thorough and professional. I got several bids and while they were not the lowest, they were fairly priced and guaranteed their work for 5 years. I called a year later to confirm we had no new activity and they came quickly and did a walk thru to confirm we were still secure. I recommend them without hesitation.
I can't say enough good things about Rodent Stop. Our house was riddled with entry holes and our insulation was in tatters. Thanks to them the holes are closed up and the attic is re-inulated and we haven't seen a trace of anything since.
I was shocked by the price but I had rats eating through the ceiling in the Master bedroom. They came out, replaced the insulation, removed the nests and sealed up all the entry points. Had them come back out twice on the lifetime warranty to double check that there is no further "activity" and we've been sleeping in peace again. It's expensive but it works.
What a great experience I had with rodent stop. I've been battling rats for about 2 years now and after hiring numerous pest control companies that clearly didn't know what they were doing.I came across rodent stop, after seeing what they did I was convinced the companies I hired in the past did not know what they were doing. They sealed up openings from my roof all the way down to the Basement. They pulled out my kitchen appliances to seal up holes as well as my washer and dryer. Then they cleaned up and sprayed for viruses. But The key ingredient to their treatment is their scent elimination spray That is clearly why they are able to give a life time guarantee. They were back here for about 2 weeks after the main treatment was done just fowling up and making sure the treatment is running according to schedule. I really couldn't believe the amount of work they put in to my house. My house is rat free, my dogs aren't going crazy and my house smells wonderful. I can't say enough about rodent stop, great service.
I highly recommend this company. From beginning to end all was smooth sailing. They came early to accommodate my schedule, protected my house from the smells and sounds while working on the attic. The rats have no chance with this company. They cleaned up their nests and closed any holes where they were coming in to my attic. The even checked under the appliances in the kitchen. All employees were super nice. Shout out to Heather in the office and Isreal !!!
After rats got into my attic, I called one of the more name recognized exterminators who were so inept they couldn't end the problem after several visits and a lot of expense. Finally, I called Rodents Stop and they got rid of the rats and secured my attic with just one visit. Don't waste time or money with anyone else. Let Rodents Stop get the job done right.
You get what you pay for. I know they are expensive, but they were the only company that has a life time guarantee! We already spent $500 for a cheaper exterminator and they didn't catch a single rat. (Apparently roof rats are elusive and hard to catch). The other exterminator claimed to seal all the holes but clearly they did not. We finally decided to spend the extra money and go with Rodent Stop. The technicians were so professional and detail oriented (thank you Israel and your crew!!). They stealed every crazy small hole in our house, attic, garage and foundation. They even pulled up the deck boards and sealed underneath. The work appears neat and clean (as they also added weather stripping to the doors, replaced our dryer vent and added stripping to the garage door as well). I wasn't thrilled about the $3000 price, but again, you get what you pay for. And it's better than having the house burn down because a stupid rat chewed through wires in our old attic!
We had a rat problem in our attic for over six months. We tried "name" exterminators and most wouldn't even come to see us unless we signed a one year contract. One came out, set a few traps and caught nothing. When a terrible smell returned recently we called Rodents Stop. The owner Zeev Dorfman was out to our house quickly and diagnosed the problem. A couple of days later his crew arrived and removed soiled insulation, disinfected, sealed a number of access points in the attic and around the house -- and most importantly, located and removed the 3 square foot rat's nest! Disgusting!! Traps were set to catch any remaining rats. Most importantly, we can now rest assured knowing this problem is not going to come back. Rodents Stop offered a lifetime guarantee with no contracts! It clearly makes sense to go to a company that specializes in rodent removal and cleanup. I can't recommend Rodents Stop more highly!
I called Rodent Stop after calling many companies that said they did rodent abatement. Most just block attic and crawl space places and do little else. Just a few, including Rodent Stop really go through your entire house and block everything. This includes even spaces in your kitchen and garage where rodents can enter. They did this for me, replaced some of my insulation in attic, helped me clean out garage. They spent hours. And they have come back a few times to check and once I even had 2 more dead rats. The true test will be if I call them back in maybe a year or two. Will they still honor the contract? They are one of the few to give a lifetime guarantee and this is one of the major reasons I went with them. I had tried to eradicate my place before but this was the only one who seemed to really go to the route of the problem. They sanitized my whole house. Rats don't seem to be attracted and if they were, there is no way for them to enter. Yes, Rodent Stop was very pricey, but I now do not have a problem. If you don't go with a reputable company you will not get rid of the problem permanently.
So glad we went with RodentStop! They take care of the problem with no toxic chemicals, and they come back to check whenever you make any changes to your house to make sure the house is protected!Thanks, RodentStop!
This is a great company. They have an amazing guarantee and top notch customer service. They are very honest and dilligent. Zero complaints. Highly recommend.
This place is spectacular! I was dealing with this problem for too long and no other company could help. But after these guys got on it, the problem has almost disappeared. Of course there is a reappearance when summer heat peaks, but guess what....the warranty has my back. The service is excellent and we have had no issues to report. My only regret is not knowing of this place sooner!
As a State Building Inspector Class 1 I have certain expeditions about the company that I use...Rodent Stop has far exceeded my expectations on how a company should perform. They performed their work professionally n expediously...they rid my house n property of dozens of these destructive pests. They were clean, professional in all ways n took care of the problem...Thanks David n crewFrank Barnes, DSA Class 1 Inspector
Thank you Rodent Stop. The guys just cleaned up the attic and put down the traps and within 10 minutes we caught the critter. So relieved. The guys who came by made sure to answer any questions I had. We're so glad we went with you.
I could not get rid of the rats in my attic. I caught 9 rats and could not get rid of them. I called Rodent Stop and they covered up all entrances including the roof, where they where coming in. Since then no more rats.
These guys deliver top quality customer service. If you are looking for skilled honest professionals these guys are it. I called yesterday to schedule a free inspection of my attic. I had been hearing noises above the ceiling for a couple of months. David came out in less than 24 hours. After talking with me about what we were experiencing he thoroughly inspected my attic. Seeing no signs of any rodents he indicated we had no issues. You can't put a price on piece of mind ---- invaluable! Thank you David!!!!
I got several quotes and Rodent Stop was very competitive. I was very detailed in what I wanted I also made sure what I wanted was written in the quote. The first quote came back a little different from what I said, they rewrote the quote. Work was done as they said it would be done in several stages. All insulation removed, Attic clean and sanitized (trash removed and taken off property) and traps set, in the Garage all items in the rafters were removed area sanitized and traps set (my responsibility to trash ruined items in garage and put good items back into rafters) under the house was inspected sealed and traps set, all openings were sealed with small wire mesh throughout the entire house inside and out, every 10 days for in my case 4 times, they came out to inspect traps after first inspection no more rats. Last step was new R-38 insulation and almost 1 year later still no rats. THE best part I was able to pay with several post dated checks with reasonable payments. I highly recommend this group in my case they worked with me were very professional at all times and I hope I never have to use there lifetime warranty.
I used other rodent companies in the past, and my own remedies to little avail; but Rodent Stop means business, they don't mess around. If you want to end the madness, fork over the dough and be done with rodents. Rodent Stop's guarantee keeps them coming back until you are completely satisfied that the filthy, noisy, scary, destructive rodents are eradicated.
Mario Hernandez you did an amazing, complete, thorough job, even took pictures of the work he did in the attic! Cant thank you enough. Well done!
These guys did a very thorough job of getting rid of a mouse problem and "rodent-proofing" our house from the foundation to the attic. It's been nearly 4 years with zero problems!
I chose Rodents Stop for their lifetime warranty. I was having issues with rodents in my attic and crawl space and exterminators were not solving the problem, only slowing it down. They came out removed all of my old insulation, thoroughly cleaned and disinfected, securely installed sturdy metal screens and set traps to determine if there was any more activity after a few weeks. Once it was determined that rodent activity had ceased, they returned to install new, energy efficient insulation. Throughout the entire process - from my initial consult to the work to completion - they were communicative, professional, respectful and courteous. I would most definitely recommend Rodents Stop!
Rodents Stop was EXCELLENT!!! Their team appeared exactly on time and their work was outstanding and clean. Most important, the results were what we hoped for. No more concern about rats!
I am giving Rodents Stop a 5 because of Israel, who serviced us after the first crew did not complete the job. The first crew argued with us that they weren't going to do part of what was agreed and told us to call Rodents Stop. We did and got an answering service. Finally, the driver called and was told that we had indeed paid for the service. That first crew wasn't able to finish, but didn't tell Rodents Stop or us that the job wasn't completed. When we figured it out, Rodents Stop wouldn't schedule us for the following weekend since there were no other jobs in our area. Three weeks after the first crew, Israel came out to finish the job, and was a breath of fresh air. He was extremely knowledgeable, thorough, and professional. He was scheduled for more appointments that day and wasn't able to finish but then came back today (four weeks after the initial job), and did a superb job. He has a huge amount of pride in his work, and we hope that Rodents Stop appreciates what an excellent employee they have.
Today, i had Joey come out to inspect my home, and get an estimate for a rodent problem. He showed up early which, i was happy about, and was very polite and knew what he was talking about. He was very thorough about what the job/service would entail. He didn't try to sell me any gimmicks, just straight forward about the job. I appreciate that. Most company see the money value, but Rodent Stop see's the value in the customers. This is the feeling i got from just spending 15mins with Joey. This can be a very expensive process. To my relief, Rodent Stop offers a payment plan. Which i think is incredible, most people need that.Today was just a visit for an estimate but i know, I'll be calling them back very soon.
These guys fixed our attic rat problem. Sealed and re-insulated the whole thing. They will come and inspect and fix and seals for free anytime thanks to the lifetime warranty. I've used it a few time over the years without question.
Had a Great experience with Rodent Stop. This company is really fantastic, they really mean what they say, they DO get rid of your rodents. The technicians are professional and easy to talk to with about your rat problems and they don't waste time in getting started, not cheap but they are worth every cent that you pay, don't waste your money on fly-by-night companies, this is the one-stop shop, you will not be sorry using them.
These guys are the absolute BEST!!! Totally worth the price!! I had a few instances months apart of rodents getting in. Rodents Stop came on time, every time to take care of each siting. Dave, the owner himself, came by to take the little critter out personally!! Thank you Dave!!
Joey came and did a professional inspection. Gustavo and crew did a great job and left the place cleaner than when they entered. What sold me on them was the family business and the lifetime warranty.Great service!
We had battled our mice invasion with live traps for months before hiring Rodent Stop. After trapping over a hundred mice (!), we finally gave in and hired exterminators. We are so glad we did! Rodent Stop was able to stop our infestation, had high ratings, and a lifetime guarantee! We are now done with these rodents and have our house back! Thank you Rodent Stop!!
Rodents Stop was an incredible easy experience for us. They came quickly, showed up on time for every appointment, did follow up phone calls and appointments. We will now see if indeed we are safe from those pesky rodents! They made the entire process painless and I would highly recommend them.
About 15 months ago I had a rat gnawing on wood in my attic. I have several fruit trees and they attract tree rats. Every morning, about 4 or 5AM I would hear the rat chewing on wood in the attic. I tried patching some air vent openings, however, there were some I was unable to access. I've previously killed them with rat traps. I baited some rat traps with peanut butter and it didn't work. I bought an electronic rat trap and was still unsuccessful. I tried sonic devices without success. I purchased a small live-animal trap for squirrels and still not success. After two weeks of hearing this rascal every morning at 0-dark hours I emptied a bag of moth balls up in the attic in the area where I heard the gnawing of wood. I figured the smell would cause it to move out. The odor of the mothballs worked it's down into the main living areas, practically gassing us out of our own home. About this time I was blessed to hear a Rodent Stop ad on the radio. I called Rodent Stop and they came out and patched up all entry points for the rats, both in the attic and the crawl space below. They cleaned up rat droppings and such and put out baited traps. No more rats in my attic since their work! Was it pricey? Yes, but well worth the peace of mind I have because I longer hear that gnawing sound from my uninvited house guest...
Rodents Stop did an amazing job taking care of our rodent problem. They were very professional and were flexible around my schedule. During the entire process, they remained very responsive. Customer service was beyond anything we experienced before, as this whole ordeal can feel extremely uncomfortable! They have the best solutions to any ongoing rat problem! We tried a few other pest control companies that all thought they had a "better" way of trapping. Rodents Stop has a very aggressive treatment plan that's backed up with a life-time guarantee. I'm confident I'm in the best possible hands to resolve any future pest issues. Can't go wrong with Rodents Stop! Thanks guys!!
Thank G-d I found rodent stop! I live in a very old house in Beverly Hills and have had this issue for years. I have tried a couple of different pest control companies Western exterminator gladly took my money for years and didn't nothing to actually stop the problem. Another company totally ripped me off for 4000.00 dollars did nothing except clean up rodent dropping that company is a total scam it's called A to Z attic watch out they are con artist. Rodent stop actually fixed the problem it wasn't cheap but honestly I have such a phobia I would have paid anything!! I highly recommend this company they are the only company I would trust don't waste your money anywhere else!
We were renting a house that had rats living in the roof for a few years and our landlord failed to take care of this by sending random rat exterminators to come in who have done nothing. Finally, when we threatened to call our own exterminator, the landlord finally hired Rodents Stop who took care of all the holes in the home. They actually did a better job then all the other companies who came and did absolutely nothing. They even sent someone to check the home in two weeks. We had a few problems following the rat removal and Heather handled and addressed all of it promptly and made the experience as convenient as possible. She was understanding and empathetic to the troubles we faced regarding the landlord and the rat problems. I recommend going with this company just as much because of Heather and her management skills. Unfortunately we moved from that location, however even if the rats did come back, I surely can vouch that Rodents Stop will help resolve the issues in the best possible way.
Hired rodent stop about a year ago and they were and have been terrific. First time through they cleaned and cleared every corner of our house. A year later we found gnawing on some of the protective wire mesh and they came right back out and addressed it. We're pleased as can be.
I called Rodents Stop when my rat problem became unbearable. They came in gave a bid stuck to it. Its not cheap but it's worth it, lifetime warranty. No up sell, no got your money and no return calls. If I even think I hear something in my attic they come. Love these guys and referred all my neighbors.
Very pleased with Rodents Stop.Everything was done as planned and contracted for.Their crew was pleasant, efficient, and did a great job.The rats are gone and the attic was cleaned out, re-insulated, and new ducting was added.The process did take some time, but was well worth it.From start to finish Rodents Stop did their job well.And their life-time guarantee seals the deal !M StarkValley Village, CA
We'd been having an ongoing problem with mice and rats in our large, recently renovated home. The house is old and full of little spots where rodents can get in - we live in the canyons, so the area is full of critters who will always looks for a warm, safe place to breed, etc. When I realized the problem was too big to handle by calling the regular exterminator (they would set traps and never come back to check on them, rarely caught anything and never did anything about the overall problem.) I decided to get serious and called in three different rodent control services -my third estimate came from Joey, from Rodent Stop, he was clearly the most knowledgeable about the problem, went up into the attic and crawl spaces and brought back pictures of the nests and droppings that were in the walls and above the ceilings - it was disgusting to see, but we felt like the understood the way to deal with it. He gave us a price for the entire house to be cleaned out, all droppings, etc removed, air vents cleared - and all of the insulation was infested and needed to be replaced. It was the highest estimate we received, but they clearly were going to fix the problem or never stop trying. The project has lasted several months and at this point, they've pretty much cleared out all of the vermin. As we got into the job, they discovered many entry areas that were covered by foliage or under the ground and it took them a while to find everything. That said, they have been coming promptly and consistently each time we call with a sighting or a smell, I know they will stick with us until there are no longer any rats to catch. I've seen other reviews mention one of the crew leaders, Israel, and he truly is excellent to work with and never gives up. Israel knows every trick and he is neat and efficient, always comes during the appointed time and has always done everything that Joey promised they would do before we hired them. Also big kudos to Heather, who is in the office scheduling the work crews. She has been incredibly friendly, organized, and conscientious and goes out of her way to set up the appts. for a crew to come out in a timely manner. It was a big investment for us to get this problem taken care of - but it was definitely worthwhile. Our attic looks clean and perfect, it has new insulation and we can leave fruit on the counter without fear that a smelly little visitor will come out at night and steal it. Rodent Stop is an excellent company and they provide a quality experience and service -- they do a great job for a fair price and we highly recommend them.
Rodents stop was absolutely a pleasure to work with. Take it from me Don't waist money on cheap fixes or trapping because the problem will come back in a way you can't imagine. Rodent stop has a 6 step treatment that's backed up by lifetime guarantee. I Highly recommend calling the absolute best in the rat business , Rodents stop.
This company is AMAZING.. CAME OUT ON A SUNDAY.. worked all day.. Cleaned out a MASSIVE INFESTATION.. and it's been over 2 weeks without any site of a rodent.. Highly recommended.. Great staff, great customer service, great workmanship...they continue to check traps for5 or 6 weeks to make sure is good... And with the lifetime guarantee... I can be sure that this is one problem solved!!!!!
We had a big rat/mouse problem in our house. Lots of ways for the rodents to get in. The technicians installed screen barriers across every entry point. They have a lifetime guarantee, but we have never had to call them back. The price, $3,000 - $3,500 was well worth it! No poison was ever used!
I had several bids for this job. Rodent Stop seemed to offer the most for a fair price and we picked them. They showed up on time and did a great job, cleaning my attic, replacing all insulation with superior product and plugged every inlet. When, a week or so later we heard a rat in our attic , we called them and they immediately sent over another team and found s few more holes and sealed them up. It has now been 6 months and we have not had another rat incident. As an aside, just a week after the job was done we had our huge Southern California fires that burned many thousands of acres near my home, resulting in many evacuations. A fire Captain visited my home during that time and, when I told him about my rat proofing he mentioned that the process also protected my home from possible fire, as embers would have a much harder time entering my attic. John Milliken
They do a great job. You always hope you never have a rodent problem, however, if you do, definitely call Rodents Stop. From the first phone call all the way through getting rid of our problem, they did a great job. I would highly recommend them.
It has been over 5 years and there are still no rodents. The team has been amazing. They are punctual and efficient. Their system worked. There were so many men swarming my attic with their uniforms on -- all covered up -- working together to bag up the insulation that was feasted upon by the rodents. I counted over 40 bags. All the outside vents were covered. Whatever that was promised was done. The price was worth it.
These guys were amazing. Super trustworthy and did an excellent job. Would recommend highly having them come and help out your rodent needs.
It took a while to catch all the vermin, but Rodent's Stop did it! A bit costly but effective. Every time I called, they were at my house very quickly. They tried several things to catch the rodents and followed up on them often. I'm thrilled to know that they have a lifetime guarantee . It's been 2 1/2 years and I am completely satisfied.
I am the owner of FIT Property Inspectors. We had David and his crew at Rodent stop (we found him on Yelp) help one of our clients who was invested. They were there super fast and handled the problems. They got rid of the rodents and sealed up their access to the structure. David told me a mouse can fit through a hole the size of a dime! Wow! Hats off work Rodent Stop!
I used Rodent Stop in April 2019. They came and assessed the attic.They were back in a week to clean out attic and remove old insulation, rodent droppings (horrible looking and disinfected. They returned the next week to check for rodents. By the end of the month all was good!! No more Rats, had new insulation and all new air ducts.It was a pleasure working with Rodent Stop!!!MKPomona, Ca
This is by far one of the best rodent companies I have ever worked with. I first found them on yelp when we were experiencing a really bad rodent infestation in a property I managed. The rodent company we hired couldn't get rid of them regardless of how hard they tried. Rodent would return within a matter of a month or so. It was a nightmare! I work for a management company and have used multiple different companies to help us eliminate rodents. EVERY SINGLE time we've used Rodent Stop, they get rid of the rodents. They go above and beyond any other extermination company I've ever worked with, in the last 5 years of being in the management business. I truly and genuinely appreciate Rodent Stop. I've always worked with Heather! She deserves more than recognition for their top of the line work. Yes, it's higher but they get the job done! Thank you so much Rodent Stop! - Viviana Palafox
when I first heard the quote i thought it was quite expensive but after seeing the work involved, it was well worth the price. they completely cleaned the attic and crawl space( a 9 hour job!). we had had a recurring rat problem for years. hopefully we will never have another rat problem again but if we do these guys will come back for the life of the home at no charge. Heather was really great , communicative and nice to deal with. highly recommend!
Rodent stop was a great find!! They took care of our Rat problem, making our home comfortable again. Our family truly appreciates your hard work, cleanliness & efficiency in getting rid of the pest. Thank youToni M
Had a major rat problem in my attic, and called Rodents Stop out of desperation. They promptly responded and started work. Not a small job by any means as no one had attempted to tackle the issue (and I'm near the park, lots of critters) for 60 years. But they were as good as promised and I recommend them highly. K.B.
So far, my experience with Rodents Stop has been top notch. Honest and personable. came out, and told us it was probably just a rat passing through and wouldnt come back. free estimate. So far, one week later, and he was correct. Also, called me back the next day to go over what to expect if it does come back. again, so far, my experience has been honest and knowledgeable and personable. highly recommend.
I had been hearing noises in the attic, walls and basement for a while. I finally decided to do something about it. I did some research on-line to see what my options were. I didn't just want to lay traps over and over again. I have an older home and it is full of ways mice and rats could make it inside. I came across Rodents Stop. So many 5-star reviews both on Angie's List and Yelp. The reviews stated that it would not be cheap but the number of people happy with there service was incredible.I called them and Joey came out to give me an estimate a day later. When he walked in to my home he said he could smell rodents. I was skeptical but he really knew his trade. After he calculated the square footage of the main floor, basement and attic he provided me a quote. The quote included a team to seal any entry point going into my home as well as follow-up visits. The service also includes a lifetime warranty...even if I sell my home. I also decided to have them insulate the attic since I did not have any to begin with.The team came at 7am and spent the day removing nests, disinfecting the attic and basement and blocking holes with screening, wood and wallboard. Took the entire day. These guys worked hard. After they were done they lay traps to catch any remaining rodents inside and told me it might be noisy for a few days. Wow they were not kidding. The traps went off all night. They came the next day to clean them and re-set them. After that they came once per week to check the traps in the basement, attic and main floor to make sure no rodents were found. Clean traps meant they found and blocked all the entry points into the structure. After 4 weeks of clean traps they came and installed the insulation.Really happy with Rodents Stop. Good communicators. They mostly used email and text to set appointments and let me know when a workers was going to show. The workers always called 30 minutes before they arrived. Total cost for my 1,656 square-foot home was $5,600 which included $1,800 for insulation. Nights are much quieter now.
Upon our return from two weeks in Hawaii one December, we discovered that our home was inhabited by rats. We got bids from three companies. Said one, you have an old house and about all we can do is set some traps in the crawl space and come check them every month or when you smell something. $300 a month. The second company said they'd want about $1500 up front to seal the entry points, then a monthly fee forever more, slightly better than the first firm's plan. The Rodents Stop approach was comprehensive. It included removal and replacement of soiled attic insulation, treatment to disinfect and obliterate the scent trails that rats follow, sealing of all crevices and entry points, and extensive trapping with regular inspection of traps they placed in the house, garage, attic and crawl space. During this period they trapped another rodent or two, and upon searching further, sealed an additional entry point they had missed. Our home has now been rat-free for about three years now. While Rodents Stop cost more initially, it was worth it - and at this point, considerably less than we'd have paid the other companies. Moreover, their work is guaranteed. I have recommended them to others via the NextDoor app, and am happy to do so via Yelp.
We were OVERRUN with rats. It was terrifying! But one call and a consult and we were set to go. A team of 3 arrived early and spent all day blocking and closing up every nook and cranny. They also cleaned out my attic! It took a bit of time because those pesky rodents were insisting they wanted to stay. But the guys kept at it, visiting my house to check the traps and clean up often.We have now been rat free for several months and I could not be happier! Their prices are slightly higher than the rest but they are WORTH EVERY PENNY!
We had rat & mouse problems at my mothers house, after a year of another pest control coming every month we got tired and called RS.Yes they are expensive, BUT they do a GREAT job. They closed off all entry points, went into the attic cleaned it up, same under the house.We haven't seen any rats/mouses in well over a year.THEY DID AN EXCELLENT JOB.
I had raccoons and rats in my attic. Someone highly recommended Rodents Stop so I gave them a call. The next day Joey showed up and took a look around. He explained everything they were going to do very clearly and made me feel very comfortable. They take this stuff as seriously as you do! He was so professional and nice. I ended up going a different way but I was sad I couldn't give him my business.
We had a rat problem inside the walls in our house. We called Rodents Stop and entrusted them with the job. They performed as promised. They opened holes in the ceiling to to discover the entry points used by the rats. They clean, disinfect and dispose of any droppings. They place cameras to detect rats traffic. After each session they clean up as if no work was done. When we call they answer in a friendly and professional manner and are eager to oblige. The technicians who perform the work are professional, courteous and punctual. They keep investigating until the problem is resolved. I wholeheartedly recommend Rodents Stop to anyone experiencing rodents issues in their home. Best of all their is guaranteed LIFETIME. They earn their fees the old fashioned way: Hardwork, Honesty, and total professionalism. Great company, great people, great work. Resident of Tarzana.
From initial consultation to completion, everyone from Rodents Stop was professional and a pleasure to work with. I appreciate Joey, Anthony, Phillipe, David, and all the others. The cost of rodent eradication, old duct removal, and duct replacement was fair and reasonable. The duct work crews worked in our attic from before 8 am until after 6 pm on a 100+ degree day in Westlake Village last week. Outstanding and dedicated work under awful weather conditions. I highly recommend this company.
Our experience with Rodents Stop was excellent. We ordered a full inspection and cleaning of attic and roof, prior to listing our house for sale. No current rodent activity, but droppings in attic from previous activity would be flagged in any future home inspection. The staff was efficient, completing the work in one day. Attic insulation was cleaned and deodorized. Existing openings were located and plugged. Traps were left for an extended period. We recommend this company highly.
They did what they said they would.Completed the job as ordered.Workers were helpful & efficient.No hidden $$$ surprises.Please with their work.
This company rocks.When they say they will be at your house at a certain time, it happens! Field Supervisor Joey negotiated an excellent bid. Heather, in the office, was very professional. Thea was great with all the scheduling. The crews were well trained. I couldn't be any happier.This company gets a 10+!
I can't say enough good things about this company. They were fast, honest, thorough, very clean, very friendly. If I had any questions I could text them, & was answered quickly. I highly recommended this company.
Rodents Stop doesn't just fix the pest problem, they extract the damaged insulation.Great company to deal with!
So far, so good! No sounds from the attic, and when they came back to check the traps (yes, they scheduled to come back to look) we took a look and the attic was super clean and there was no evidence of critters. The work around the perimeter of the house is great - nicely done! They even built and installed a new access door for the crawlspace, which works and looks a LOT better than the existing one. BTW: I initially thought that replacement of the insulation wasn't included with the price, because they left without replacing it. BUT when they came out to check the traps after a week, the service tech said they never replace the soiled insulation until after they've checked the traps a couple times to make sure there's no more infestation. Duh - that makes so much sense!! And, to be doubly sure, I texted the office and asked if they were going tor replace the insulation, and they said "YES", they replace whatever they remove. So I have to say that I'm very, very happy with the work they did; the fact that they did it neatly (my house had just been painted, and they were very careful not to dirty the new paint); they cleaned up after they were done; they respected the house and wore booties when they came in; the crew came on time and worked a loooong time, until the job was done; and they followed up with me (instead of waiting for ME to call THEM!) to check the traps. I feel confident that they did a perfect job.
Great thorough company that's been excellent about their lifetime warrranty. I have an old apnish home w Spanish tiles that is very difficult to manage pest problems, but RS has come back several times to help and make sure we were rodent free. Highly recommend
This company does an AMAZING job. They truly care about their clients. Heather is such a great communicator and project manager for Rodent stop. The team onsite does a wonderful job. Highly highly recommend
Our facility is a 50 year old campus. After years of usage, unwanted rodents had taken up residence AND began to import from surrounding buildings and the general metropolis. Rodent Stop is among The Best investments we've made in this window of renovation!!!Make Rodent Stop your FIRST CALL if you have this challenge.
It started with Heather's efficiency and courteousness. The team that arrived to do the work were on time and stuck to the projected time schedule for the job. Everyone was friendly and helpful. I haven't had a critter since. Thanks Rodent Stop.
When we moved into our house almost 2 years ago, there was an obvious rat problem. We called Rodent Stop and they were able to get the rats out of here and seal off all access to under the house, in the attic, in the house, in the garage, etc. We haven't had any problems since. I highly recommend Rodent Stop as they are more than worth the prices they charge. Their follow-up was also excellent.
Three years ago I got fed up with putting out little traps of my own and called in the pros. So SO happy I did. They inspected, cleaned, and put some heavy-duty metal mesh in the places it seemed the rats were able to get into the basement (and from there into the walls). They also put down some chemical that deters them from coming and it's INCREDIBLY effective. (I believe I was told it's safe/non-toxic for humans.)A couple of years later, the rats came back. It got cold, and another one gnawed a new hole into the basement. (I live in a hundred-year-old house, surrounded by trees and wildlife, so it would be literally impossible to keep them out permanently). So I was so SO happy for the Rodent Stop guarantee! I called them for an inspection, a few days later the guy placed new traps, sprayed the amazing chemical again, and put new wire over (what we think was) the new hole. Rats gone. And it's all part of the package I've already purchased!!It wasn't cheap (though seems completely comparable to other prices I checked at the time), but it was one of the best investments I've made into the upkeep of this house. I was even able to pay in installments (a huge relief). The people I've talked to on the phone and who've visited the house have always been knowledgable, helpful, and courteous. Overall, very pleasant to deal with. I've recommended them before on the NextDoor Neighbors app, and now finally on Yelp as well. Hope this helps!!
Very professional, they respond promptly when you need them. They will clean out all the droppings and sanitize, then close all possible entry points so the rodents have no way to come back. All that and a lifetime guarantee! They are not cheap, but what good is a cheap service that doesn't work?! We have several rental houses and have used them when our tenants reported rodent problems. We have been very happy with the results.
Just had a fantastic experience with Rodents Stop. David came out to do a house check only to discover we didn't have a severe problem at all, but that an errant rat must have run under our house to die. He was honest in his assessment and didn't try to upsale a whole package of services that we didn't need. He was wonderful to meet with and ultimately helped rid us of the rat couple who died underneath our kitchen. His crew was very responsible, calling in advance to let me know their timing and calling again when stuck in traffic. All three members of the crew were polite and in good spirits even though my house call was at the end of a long day, close to 7pm. Thank you for helping me get rid of my problem!!!!
Before calling Rodent Stop we began having a rat problem that I thought I could get rid of myself, I was completely wrong! For everyone I trapped another returned and it was becoming extremely frustrating for myself and my family. Everyday my wife and 3 daughter's were walking around the house on egg shells and it got to the point where we didn't even want to be home. That's when I heard about Rodent Stop on KNX1070 on my way to work. When I heard they guaranteed their work for life I was sold. I needed someone to give us back our peace. I gave them a call and they did everything they said they would do. I highly recommend this company!
Don't waste any more time trying to trap, kill, scream at or worry about, rats. Just. Call. Rodents. Stop. Their name truly says it all. Also hesitant at first because of cost upfront, but pulled the trigger to move ahead and can honestly say it's the best money I've spent on home improvement. Because that's really what it is. Their lifetime guarantee brings such peace of mind and, it's also transferrable if you sell the home. So, NO MORE WORRYING, SHUDDERING or cursing about, rats! I'm stealing another post but it's true: nothing better than the "sweet sound of silence at night." Thanks, Rodents Stop! And as for customer service, every call or email was handled quickly and professionally by every RS person. Bids were detailed, and payment options were great. One month in, and I'll be a customer for life.
I've had an ongoing rat problem for a few months and after tryin out glue traps and snap traps it seems that the more rats I trapped the worse the problem got. I called Rodent stop and they came out and knew exactly where to look and what to recommend. They gave me a price and after I agreed they scheduled a day to come out and preform the treatment. They did an amazing job sealing entry points and cleaning up droppings , they also came back for follow ups and it's been some time now and no sign of any rats. If they ever return so will this wonderful company as they offer a life time guarantee.
From start to finish Rodent Stop was very professional. They got rid of my rat problem right away and conducted numerous thorough inspections to make sure my house was rodent free. I would definitely recommend them
Never thought I would have the need of a company to treat a rat problem in my home where I have lived for over 25 years. The Rodent Stop team were fabulous; they came when I called, examined every inch of my home, garage and outside, then filled every nook and cranny so I won't have this problem again. I highly recommend Rodent Stop - professional, clean and thorough.Elaine
It has taken me a while to post this review but I wanted to have time to know for sure that I could give an honest review. They are true to their name. We had rats bold enough to walk up to us in the living room. They came and looked around and gave an estimate (not cheap, but worth every penny). The workers were very professional, clean, and quick. When finished they came back to check several times that there were no more intruders. I would give them 10 stars if I could.
As a remodeling contractor for over 30yrs, I've recommended Rodents Stop over and over. I've witnessed their work firsthand many times. They are thorough, fast, and relentless getting every fiber of old insulation removed and vacuumed out and sealing any possible hole a rodent can get into. Then they set traps and return to follow up that they didn't miss any rodent entrance.And they will expertly re-insulate or let you do-it-yourself.Old insulation is ineffective. Even with no rodent problem, have them completely remove yours and re-insulate.They do it right, and fast!Reasonably priced and topnotch pro's at this work.I can't recommend them enough.I've heard of other companies that do this type work.But I've seen Rodent Stop in action and their results.The best, as far as I'm concerned.
I had hired another company to eliminate the rats. They worked hard but were unsuccessful. Only trapped 2 rats during 1 month of working and the noises continued in the attic. I hired Rodents stop. they came in and cleaned up the rodent mess in attic and garage and set traps. On the first day they trapped 26 rats, replaced traps and caught another dozen the next week. Now the rats are gone. No noises, no droppings, no smell, no rats in the traps. I'm very happy with the service.
I had some rat problems in NoHo, and they came in and secured all the openings, sprayed down the scent markers the rats had left and were professional, curtious, and explained all options to us very clearly and eloquently. I would highly recommend them for anyone else or use them in the future if i move to a new place that has problems again.
Rodent Stop knows what they are doing. Quick, thorough, effective. Our rodent problem was cleared up in one day. Would highly recommend.
I found this company to be very clean and reliable. A little pricey but as my father once told me you get what you pay for. Their employee are very neat clean and through. I can sleep with ease knowing all opening have been covered.
We have wonderful service from RodentsStop. They provide full-house service a year ago, and continue to provide excellent service on the follow up. Our service today was provided by Gustavo, and he was quick, professional and very thorough. As it turns out, the mice I heard were probably on the roof, but he examined everything to make sure that the mice hadn't gotten in. RodentsStop did such a thorough job of sealing our house during the first go-around a year ago, that we didn't have to worry. Thanks too to Heather who arranges the interview for being so easy to work with.
I worked with Carolina who was very informative, not a pushy salesperson, and educated me on how to protect my home against rodents. The experience was fantastic! Thank you Carolina.
Great service, quick response time. What more can you ask for when you need to remove these pesky pests. Thank you Rodent Stop.
David did a great job of inspection of my home! Assured me that the problem is still new, and controllable! Gabe some straps and tips!! VERY HELPFUL!! I highly! recommend!! They are here to help you!! GREAT SERVICE, if I had a bigger problem!
Rodents Stop is Great!! I appreciate the idea of their "Warranty for the Lifetime of the House." I called them the first time I had a rodent problem. Their workers came, gutted my attic, set traps, and found several mice when they came back to check the traps. They also sealed any openings where the rats could get in. I had no rats for approx. one or two years. Then I heard one in the house again. I called RS, and they sent someone to check. He found an opening that had apparently been overlooked, and sealed it. I have a guest house that hadn't been sealed correctly, so they repaired that, coming a few times to fix it to my approval. No rats now for several months. The company has honored their warranty, and I trust they will continue. I highly recommend Rodents Stop for any rodent problem you have.
I had a rodent problem for years, I had trapped them and tried to cover holes, but off and on the problem persisted. The last infestation I had was beyond and I was sure the problem had become worse than ever. I called Rodent Stop and they were the best, Eddie came out made an assessment and confirmed that I had a major problem. I had the full service done. Got rid of the rats, got rid of the attic insulation, had the entire area sanitized and then they replaced the insulation. You have to get rid of that after they have nested, they leave their pheromones and return. I had some rats that couldn't escape and they came out and removed them and now my house is completely free of rats. I know the rats gave up on my house because neighbors are now hosting the rats that left my house, why they haven't called is a mystery but here now I am RATFREE! They worked with me on payments, it wasn't cheap but it was worth every penny.
Rodents Stop was amazing! Extremely professional & thorough -- completely solved our "mice" problem!
Last summer my home also became a home for many rats. They left "their" home in the morning but spent their nights all over the house. One of their special places was behind the dishwasher and sink. They ate all the wiring, tubes and insulation in the dishwasher and the wiring to my disposal. I had been using a local pest control who placed black traps in the yard and I thought it had been working until we became aware of the total infestation. It was disgusting to know that these dirty little animals had access to everything in the house. I found Rodent Stop online and Gustavo was the first pest control person who came. They came every week for most of the summer. I was always happy when it was Gustavo who came but all the reps were good. I had not seen a rat in the house since August and had an appliance person coming to finally fix the dishwasher. Just to be safe I asked RS to come out one more time and i was glad to see that Gustavo was the rep. He found evidence of rats under the house and deck and said I should have then come back next week to take care of this outside problem. He could have easily told me he did not find anything but he was up front about the new area of rats outside and I have an appointment next Friday. All my dealings with Rodent Stop have been very positive. They have always been responsive when I called. I live on a very large lot with open space around the house but with help from Rodent Stop they will never live in my house again.
I check out a few other rodent control places. Rodent stop was not only cheaper but warrantee is far superior. Hopefully I will never need to call them on it, but the lifetime warrantee (of the residence - not me or their business) was far superior.The came out on time and did their work professionally. Checked back in a week to verify. The will be back again in a couple of weeks again to verify.Very pleased
Great job. No more rats. WOO HOO! A bit expensive but worth it. I was going crazy listening to the critters in my attic. No more. Lifetime guarantee and transferable if you sell your house. Go for it. You won't regret it.
Great Service,Very ResponsiveHad a few occasions where a dead rodent was noticed in atticThey immediately sent a serviceman over to take care of it.I would highly recommend this service
Yes, Rodents Stop is very expensive, but you do get what you pay for. It was a five week process to ensure we were rat free, but they disinfected the house, replaced the installation in the attic, plugged every point of entry both in the home and garage, and there is a lifetime guarantee.
Rodents Stop came to my rescue! They are professional, kind, caring and AMAZING at what they do. I live in a condo in Orange County CA and was told by many other companies that there was no one to help me. This company is everything they promise and more. They came out for an inspection on Tuesday and the crew was here on Wednesday doing the work. They cost a bit more, but they are worth every penny and then some! They are really GREAT at what they do. I could not be happier with the service that they provide.
Great experience working with Rodents Stop. They came , they saw , they conquered. We had an on going rodents issue for about a year, even though we went through multiple companies. We called rodent stop after hearing them on the radio and seeing their commercials on tv we checked them out on yelp and made the call. Very Happy we did. Their eye for detail was unmatched , they sealed entry points I didn't even know existed , they cleaned up droppings all through out my home , in the attic and crawl space , water heater , furnace area and through out my kitchen. They also disinfected all my kitchen cabinets and stove so I was able to start cooking again. They sprayed for pheromones viruses and then set some traps which they came back to inspect every 3 to 5 days. After 2 weeks the problem was completely gone. Very aggressive treatment but well worth it.
This service treated the original problem by sealing all openings and came by several years later at no charge when I discovered a new problem.
They are professional, efficient, clean, and well organized. They came, did the work, returned to check their work. No problems whatsoever.
Rodents stop did an amazing job treating our home for rats . Great costumer service, very nice crew and excellent communication skills.
I couldn't be happier with the service we received from Rodents Stop. We had rats in our house including our kitchen! RS came out and cleared away old materials from our attic and under our house and then sealed up every tiny crevice where a rat could possibly come in. RS will come out and check any time we have any concerns. And they do not use rat poison or any other toxins.
Three cars were severely damaged by rats....Since I hired Rodent stop I have had no problems....they have come back twice for inspection and have been courteous and thorough.
Our rat problem was getting out of control as we we're trapping rats daily for months. Our neighbors referred rodents stop to us and assured us they were the best. They were right. Rodents stop was punctual, professional, and effective. I made my peace with the fact that I had to spend some money and finally wake up from this nightmare. I highly recommend their services Thank you so much Rodents Stop
The horrible, pesky rats are gone for the first time in years. The crew did a great job, always showed up on time, and after they left everything was cleaned up! I could not be happier.
The name says it all rodent stop! Three Years Ago Rodent Stop came and rodent proofed my house. After a year mice found a way to come in to my house through the roof. Rodent stop immediately came with no extra charge and sealed off that access. The house has been rodent free since. They absolutely guarantee their work and will keep working until you're home is pest free.
Rodent Stop came out about a year ago to deal with a pesky rat family, sealed everything up, and put in new insulation which saves on heating / cooling costs. Proof is in the pudding as the rodents are no more. Very pleased with their professionalism, promptness, and effectiveness.
I had a bad rodent problem. I called Rodent Stop for help and received professional help all through the process. The work was fast, clean, and I was very satisfied. I now have peace of mind and would recommend Rodent Stop to anyone that has a rodent problem.
Dealing with Rodent Stop was great. Heather is a professional and was very easy to communicate with. They definitely stand by their guarantee and they make sure you're left with a great experience! I will recommend them to friends and family.
Worth every dime! Rodents Stop solved the problem on the first day! I tried Terminix on 2 other properties, and they seemed to know a lot about rodents but they were not able to solve the problems. Also tried All City Animal Trapping but it was very expensive, and after several calls which added on even more money, the Rats were still there. Rodents Stop solved the problem on the first day, and cleaned up everything. You would never know there were rodents here, and the communication is great!
Rodent stop; came to my door over 2 years ago. A large Crew had there hands full to eradicate an infestation of mice,From top to bottom and , in the yard also. Insulation from the attic removed; attic cleaned and deoderized Twice in 2 weeks!! Every hole and crack, anywhere was patched in places I never knew that existed; After two years, never a mouse or rat has been seen.Recommendation use Rodent Stop service a professional courtesy crew will do an outstanding job. There will be follow up vists and courtesy calls and emails and post cards the honor Rodent stops Guarantee.
We had an ongoing rat problem for a few years now and after trying to solve it on our own by trapping these incredibly smart creatures we finally gave up and called the professionals , rodents stop was absolutely on point from the get go. While looking them up I was impressed by all their online reviews , then calling into the office was another great experience as my schedule is crazy and they were able to accommodate me with their courteous flexibility. When they came out to inspect my house it was clear they knew all there is to know about rats and helped me understand their behavior and everything started to make more sense to me. When the crew came out to preform the treatment at my house it was clear to me they were the right choice, they were very detailed, clean and determined to solve my problem. I was and still am very impressed with Rodents stop over all performance, definitely five stars and an A+ rating from me.
I called Rodents Stop after seeing ads in the LA TIMES, hearing their radio commercials and reading their Yelp! reviews. The service was exactly as promised. Heather was able to schedule an inspection right away and Steve was not only prompt and thorough, but spent a great deal of time making sure he'd looked at every possible entry point before giving me a quote. The price was high but I was expecting that and was prepared to pay for value promised. The team showed up right on time the next morning, spent the whole day sealing, cleaning, disinfecting -- all the things promised -- before leaving traps at the end of the day. They returned two days later to clear the traps and leave fresh ones, and they returned again two days after that. I expect that after their next visit, I should be rodent-free, and that's a great relief. I couldn't be more pleased and definitely recommend this company.
These guys are the real deal! They get to the point and get the job done correctly. Their receptionist are friendly and accommodating. Plus you get a life time warranty!
We are very happy with the service we received from Rodents Stop! There were no surprises!! From initial inspection, through the detailed contract, 8 hour cleanup, traps set, inspections and final attic insulation, all the work was timely, polite and professional!
Yeah, it's hard to imagine that ANY company would be so bold as to offer a lifetime guarantee, but for pest control? Unbelievable! For two years we tried 3 or 4 different pest control companies and although each one did more than the last the rodents came back. IN the house. YUCK! But Rodents Stop came and were so INCREDIBLY THOUROUGH. We have not had a problem since. It's the best investment you'll ever make to protect your property.
Rodent Stop was referred to me by my real estate person who personally used their service. They are professional, knowledgeable, and a pleasure to work with. Their follow up is timely and you can't beat their lifetime warranty. This is the way to get rid of rodents for good. We would recommend them to anyone. Thanks, Rodent Stop!
I am so thankful I found this company. My husband travels a lot...I found myself at home alone listening to critters scurrying in the attic as well as my dogs being disturbed in the wee hours of morning. Fortunately for me I saw a commercialprior to calling Rodent Stop I had tried to find a handy man to repair screens around the exterior of our home where cable men had cut holes which allowed critters in. Rodent Stop came did a surgical strategic assessment from the attic to the basement. I can sleep peacefully at night with a life time guarantee Excellent company with an excellent clean crew of men...that even clean an organized every area they touched. Believe me I was shocked at how they straighten and stacked my mess! They organized, and straighten my disorganization. I highly recommend this company. They are worth every penny
These guys were great. Upfront. Polite. On time. No bs. They did the work they promised and we have had zero issues since then. Worth the money.
Very happy with the service provided on my Echo Park rental property. They showed up on time, laid a few rat traps, returned at a later date to seal up openings. Communication was great, price was certainly reasonable.. I'll definitely use them again if needed.
We live in Palos Verdes with horses all around our property. That leads to rodents being attracted to the horse feed. So we have been fighting a rat problem for over 5 years before we contacted Rodents Stop. We worked for months with our exterminator with no success. Rodents Stop showed up and spent over 8 hours crawling all over our house and garage sealing off the property. They even spent at least 2 hours sealing off the crawl space under the house. We have eliminated the rat problem for over the past 2 years. We have had them come back a couple time after the initial sealing of the house. They do show up on time, polite and were very respectful of our property as they worked. This is one investment that has payed off over and over. Not having to deal with the smell of dead rodents and the total elimination of the rodent problem was worth every penny I spent.
Our home was pretty much infested with rodents and we tried many other options first, but Rodent Stop actually worked! First they sealed up the house, sprayed their "magic" spray and it's been over 2 years with no further evidence of rodents and we live in the "wild kingdom" of the south bay. Thanks Rodent Stop! Expensive, but I feel we got what we paid for.
Rodents Stop is amazing. They were on-time and super professional. The other large exterminator companies told me that I needed to get ongoing monthly maintenance if I wanted to deal with a rodent issue. Not Rodents Stop. The came in and permanently took care of the problem in a single day. And they cleaned up everything very well. I would definitely recommend them.
I had mice after purchase of home. This company was best bid, found and sealed all access points, set traps which caught several mice and then it stopped. I have not had one rodent in two years since plus my security shows periodic skunk that can't gain access to my crawl space. One of best companies I deal with.
Rodents Stop did what they promised to do. Ged rid of the rodents we had and keep others from coming in. They come back to check and reset, and the results have been SUCH A RELIEF!
I want to add my praise to all the great reviews of Rodents Stop. They came to treat a rat infestation in my home over 2 years ago--all without any toxic chemicals that might harm my dogs or other animals in my neighborhood. They also blocked the entrances through which the little critters were entering my home--very successfully. To top it off, they came out and verified that their work had been effective, checking all areas of the home for signs of further rodent infestations. Their warranty is great but, thankfully, I haven't had to avail myself of it yet. I highly recommend Rodents Stop to anyone looking to get rid of a rodent infestation in a non-toxic yet effective manner.